We’re looking at some of the Klaviyo integrations related to SMS, and currently run both campaigns and flows using SMS messaging, so I was curious if there is any report type that can show by week, just like ‘total received SMS’, of ‘total SMS credits used’ by each message so I can see where the volume of our plan is being allocated and adjust accordingly?
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SMS Credit Usage
Best answer by David To
Hello
Welcome to the Klaviyo Community!
This would be a great use case for custom reports paired with using the Received SMS metric.
A received SMS metric will be recorded every time an SMS is sent and fully received by your customers. When basing your custom report off of this metric, you can further generate a report that shows how many SMS were sent from which flow by using the Group feature set to Flow. You can further segment or customize your report based on exactly what your goal was.
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I hope this helps!
David
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