I’ve signed up for klaviyo for my music business and the first month went great. Then I try to make a message to send and it now says my US and Canada number is not registered. Yet when I sent for registration it says could not register. Please help if anybody has solved a similar problem.
SMS - No registered phone number??
Userlevel 3
+7
I totally get how frustrating this can be. Here’s some pointers on how you could solve this one:
Double-check your phone number: Make sure you entered the correct phone number, including the country code. Sometimes a small typo can cause registration issues.
Carrier compatibility: Some carriers might not be supported by Klaviyo. You can check Klaviyo's documentation or contact your carrier to ensure they support the necessary messaging protocols.
Clear cache and cookies: Sometimes, browser issues can cause problems. Clear your cache and cookies or try using a different browser. (You’d be surprised how often this is the case.)
Reattempt registration:
- Go to your Klaviyo account settings.
- Navigate to the SMS section.
- Remove the existing number and re-enter it.
- Follow the prompts to re-register your number.
Hope this helps :)
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