Hi there,
I am collecting user information via ManyChat > Zapier > Klaviyo. Users are agreeing to terms and opting into SMS via the ManyChat funnel, but when their phone numbers are zapped to Klaviyo they are still considered “opted-out” and aren’t receiving the texts they were promised.
Is there a way to automatically send a confirmation text to users after Klaviyo receives their number, so that they can formally opt-in to SMS and Klaviyo will recognize the opt-in?
Hi
I built out a Klaviyo integration to solve for this by hitting a different Klaviyo api endpoint that can officially subscribe the Instagram user to your SMS list right from Instagram DMs, and to your point, the user will automatically receive the “Reply Y to confirm” text message from Klaviyo.
Here’s a little overview: https://gatsby.ai/compare/manychat and https://gatsby.ai/klaviyo-list-growth
Sorry to answer by suggesting a different tool and one that I built, I just don’t know if it’s possible to do what you’re asking for with SMS using just ManyChat and Zapier.
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