Skip to main content
Solved

Toll free number still verifying


Forum|alt.badge.img+1

Hi, my toll free number for the U.S. and Canada is still verifying after registering 10/31/23. Could you please provide guidance as to how this can be resolved?

Best answer by Taylor Tarpley

Hi @chris1107

 

Thanks for sharing your question with us! Happy to help! 

 

As noted in our help center documentation,  toll free number verification can take anywhere from 7-10 business days  to verify before we encourage you to start sending with your number. However, as this is well over this amount of time, I will raise this issue with our team! So sorry for this inconvenience! 

 

Thank you for participating in the Community!

-Taylor 

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • Answer
  • January 8, 2024

Hi @chris1107

 

Thanks for sharing your question with us! Happy to help! 

 

As noted in our help center documentation,  toll free number verification can take anywhere from 7-10 business days  to verify before we encourage you to start sending with your number. However, as this is well over this amount of time, I will raise this issue with our team! So sorry for this inconvenience! 

 

Thank you for participating in the Community!

-Taylor 


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 1 reply
  • January 10, 2024

Hi @Taylor Tarpley ,

 

Is there an estimate on how long will it take for the issue to be resolved and will I be notified?