Hey @teoBQ 

Requesting a toll-free number from Klaviyo typically requires verification, which often includes providing a business license. Reach out to Klaviyo support directly and explain your situation. They may have specific policies or exceptions for individuals or small businesses without formal business licenses. Provide them with all necessary details about your brand and your plans.

I feel this is the best way to go about this.

I hope this helps and thank you for being a part of this amazing community.

Cheers

Arpit Banjara

1. Business Verification Requirements

• Klaviyo often requires businesses to verify their identity, which may include providing a business license, tax ID, or other official documentation.
• Since you are operating out of your personal address, it’s possible that this is causing verification issues.

2. Using a DBA (Doing Business As)

• Consider registering a DBA name. This can make your business appear more official, even if you're operating from home.
• Check with your local government about the process for registering a DBA, which usually doesn’t require a formal business license.

3. Virtual Address Services

• Use a virtual business address service. These services provide you with a professional address that you can use for business registration and verification purposes.
• Make sure the service is reputable and allows you to use their address for business registrations.

4. Contact Klaviyo Support

• Reach out to Klaviyo support directly and explain your situation. They may provide alternative solutions for verification or clarify what documentation is necessary.
• You can ask if there are specific requirements for new businesses or any flexibility regarding verification for startups.

5. Alternative Options

• If you cannot obtain a toll-free number through Klaviyo, consider using other VoIP services that offer toll-free numbers without strict business verification (e.g., Grasshopper, RingCentral).

6. Building Your Brand

• As you establish your website/brand, focus on building your business identity. This may involve creating a business plan, setting up a professional email address, and developing branding materials.

1. Understand Klaviyo's Requirements

• Klaviyo typically requires businesses to verify their identity, which often includes a business license or official documentation. This helps them comply with regulations.

2. Consider a Sole Proprietorship

• If you’re just starting out, you can register as a sole proprietor. This usually doesn’t require a formal business license and can help establish your brand.

3. Use a Virtual Address

• Consider obtaining a virtual business address. This can provide you with a more professional appearance and can be used for verification purposes without needing a physical business location.

4. Explore Other Verification Options

• Reach out to Klaviyo’s support team. Explain your situation and see if they offer alternative methods for verification for new businesses or startups.
• Ask if you can provide other forms of identification or documentation that might satisfy their requirements.

5. Look for Alternative Toll-Free Services

• If Klaviyo’s requirements are too strict, consider using third-party VoIP services that offer toll-free numbers without needing extensive business verification (e.g., Grasshopper, FreedomVoice).

6. Build Your Business Identity

• Start building your brand identity. Create a professional website, use a branded email address, and develop a business plan. This will help establish credibility when seeking services.

7. Documentation Preparation

• If you do decide to register a DBA (Doing Business As) or sole proprietorship, prepare any necessary documentation ahead of time. This can include tax forms or registration papers.