I found this, but it falls short of explaining how to collect consent separately between the two message types; promotional and transactional.
I’m asking because I’m going to allow my customers to sign up for SMS Shipment Tracking messages, using Fedex’s Track API, yet SMS messages will be delivered by Klaviyo.
Is there a best practice guide or published set of instructions for how to manage this correctly?
Or, is it one Consent box, but we add people to a “transactional” or “promotion” list, or tag the profile, and use the lists or tags to filter Users from SMS messages types that they didn’t consent to?
Best answer by David ToView original