Can someone explain why my sending branded domain is still pending?
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Branded Sending Domain pending
Best answer by Taylor Tarpley
Hi
Adding to
If you’re still stumped, I’d recommend taking the steps I outline in this thread:
- Ensure your TXT value isn’t missing your Public API Key (also known as your Account ID)
- Investigate if the necessary DNS records have not been added to your domain (If you do not have access to these, you can re-add the branded sending domain in Klaviyo, but this time, please select the "static" option. This will allow you to complete the branded sending domain set up with 3 x CNAME records and 1 x TXT record instead)
Hope this helps!
-Taylor
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