We just got a new office number that we need to use for the two-factor code, but I don’t see any field in any of our settings that allows me to update that number?
Best answer by stephen.trumble
View originalWe just got a new office number that we need to use for the two-factor code, but I don’t see any field in any of our settings that allows me to update that number?
Best answer by stephen.trumble
View originalTo change the phone number for 2-Step Verification on the mobile apps:
Go to the More menu.
Select "Settings"
Select "Password & Security"
Click on "Change mobile phone"
Go through 3 steps to re-authenticate, change your mobile phone number, and enter the code to verify the new number.
Regards,
Rachel Gomez
Hey
Another great question! Have you seen the Help Center article on multi-factor authentication? While you can’t update the current two factor settings you can disable it and then set up MFA.
There is a section in the article i linked above that goes through the steps your company may need to make to reset it for everyone if MFA is a requirement.
Hope this helps!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.