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Our Klaviyo Account Disable, No one help us, Urgent

  • 6 November 2022
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We have replied the email from Klaviyo, But our account still Disabled, please help us ASAP!!!

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Best answer by David To 7 November 2022, 21:02

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Hello @Alipearl,

Welcome to the Klaviyo Community!

Sorry to hear that your account is disabled! A Klaviyo account can be disabled for a variety of reasons.

Working alongside our Support colleagues would be the best solution for this as a wide number of things could have occurred to the account that may have caused it to be disabled. 

The most common cause for an account to be disabled is caused by a routine account verification check as explained in our About Account Verification Help Center article. This has also been mentioned in previous Community post which I’ve included below as well:

Our Support colleagues should be able to point you in the right direction by taking a closer look into your account details! If you’re having troubles logging in and using any of the in app method (email or chat), you can also fill out our request form found here to contact our colleagues.

I hope this helps and have a great day!

David