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Price with decimal point

  • April 16, 2024
  • 6 replies
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Hello,

How to set the exact right price in RSD with decimal point?

The right price is 2.399.50 RSD and 299.50 RSD.
Please help. 

Best answer by annasophiefc

Hi @ddgfashion 

 

My immediate answer would be to look at the catalog source (the data that is being pulled into Klaviyo ), but I’ve never experienced this happening before. 

 

Is it stated as 2.399.50 RSD or  2399.50 RSD? 

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6 replies

annasophiefc
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  • April 16, 2024

Hi there @ddgfashion 

 

Is this a static or a dynamic product feed?

 

If it is a static one, you have to put the price value at “2399.50” where the decimals are seperated by a“.”

 

I hope this helps!


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  • Author
  • Contributor I
  • 8 replies
  • April 16, 2024
annasophiefc wrote:

Hi there @ddgfashion 

 

Is this a static or a dynamic product feed?

 

If it is a static one, you have to put the price value at “2399.50” where the decimals are seperated by a“.”

 

I hope this helps!

Hi Anna,

 

This is a dinamic product feed.

 


annasophiefc
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  • April 16, 2024

Okay! And how are the prices shown in product catalog within Klaviyo?


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  • Contributor I
  • 8 replies
  • April 23, 2024
annasophiefc wrote:

Okay! And how are the prices shown in product catalog within Klaviyo?

In product catalogue the prices are correct, we are sending them via API.

How can I fix this?

😊


annasophiefc
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  • Answer
  • April 25, 2024

Hi @ddgfashion 

 

My immediate answer would be to look at the catalog source (the data that is being pulled into Klaviyo ), but I’ve never experienced this happening before. 

 

Is it stated as 2.399.50 RSD or  2399.50 RSD? 


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  • Author
  • Contributor I
  • 8 replies
  • May 8, 2024

Hi @annasophiefc 

We are sending price in format 2399.50

😥