I am desperately trying to set up the multi-authentication on my Shopify’s new Klaviyo account. I am the owner and have downloaded an authenticator app, and I have followed Klaviyo's instructions, e.g. Go to name in the bottom left of the Klaviyo page and hit settings/security/enable require for your account on the Multi-factor authentication (MFA) enable, and a QR Code will appear in a pop-up
QR Code Multi-Factor authentication
Userlevel 7
+60
Hi there
I saw you were able to resolve your issue by creating a login issue support request.
Do you mind sharing where the other area was in your app that you found the code you needed?
Finally, I do promise it will get better! Here are some helpful resources to help you learn more about everything possible in Klaviyo! Our Community allows you to learn from your peers who are experts in the industry, while our Academy has great courses and live trainings. I’ve also linked out helpful articles from our Community Champions that should set you up for success too!
- Getting Started with Klaviyo Academy Course
- Product Certification Academy Course
- Level Up with Klaviyo
Hope this helps!
-Taylor
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