Skip to main content

Hello me again,

Working on new account, but the metric “Add to Cart” has not appeared in Klaviyo.

Here is the inspected element from my site:

and here is the code in product.liquid in shopify:

Does anyone know why the snippet is not showing up in klaviyo?

 

thanks.

 

Josh

Hi there,

Are you getting any console errors on the URL where this code is live?

Also, to clarify -- the snippet won’t appear in Klaviyo; the “Added to Cart” event will.

Best,

Caroline


Hi @joshkalms,

Thank you for sharing your question with the Klaviyo Community. Also, thank you @caroline for your follow-up note.

If you have not already found a solution to your issue, I recommend reading our related thread on this topic with solutions outlined here.

Thanks and have a great day.


Reply