Hi Klaviyo team!
i was setting up the added to cart event on one of my stores and when i add the snippet code in product.liquid with my ID, the added to cart doesn’t show in my metrics!
i tried adding a product to cart but nothing happened
Best answer by Dov
Thank you for sharing this information with the Klaviyo Community.
In addition to taking into consideration the points made by
Also, you must already have Viewed Product tracking installed in order for the Added to Cart event to appear and function . The Viewed Product snippet must be installed above the Added to Cart snippet in the code for your website. We have more details in our article on this topic here.
Thanks, and have a great day.