Hello,
If I update my DMARC record will I then be compliant? I have a branded from email: hello@brand.com for example so does this mean Klaviyo already has my authentication? Is there anything else I need to do?
Also, for the record: I have the error: Invalid "ruf" tag: " (the brand below is replaced by the actual name)
I am not sure what the ruf tag should be?
v=DMARC1; p=none; rua=mailto:reports@brand.com; ruf=mailto:an-email-address
Best answer by Omar
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+44
Hi
Adding a dmarc record to the DNS is indeed the first step.
As for the record you shared, the RUF should have a ; at the end.
Maybe a good thing to do is to either use Glockapps for this (that way you're not posting a public email online which can be spammed) or cloudflare also has an option that does this for you.
Last thing, make sure you stay within the 0,3% spam complaint rates Gmail will enforce from now on.
Good luck!
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO
Thank you. For the Google delivery where / how can I check this? I’ve a Google account for my business for search will it be here somewhere? Or a different log in? Or on Klaviyo?
will the record need to be updated on Klaviyo or is it automatic?
would the record below be okay - this isn’t our email I’m using an example but plan to use our domain email.
v=DMARC1; p=none; rua=mailto:reports@brand.com; ruf=mailto:an-email-address;
or:
v=DMARC1; p=none; rua=mailto:reports@brand.com; ruf=mailto:reports@brand.com
+44
Hi
You need to make changes are applied in the DNS. Once this is added you can check if it's configured correctly on mxtoolbox (https://mxtoolbox.com/dmarc.aspx)
The correct way would be to add a TXT record with:
“v=DMARC1; p=none; rua=mailto:reports@brand.com; ruf=mailto:an-email-address;”
To check your spam records please create a google postmaster account:
https://postmaster.google.com/
Regards,
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
We help with e-commerce growth through CRO, Klaviyo and CVO
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