Hi,
We are seeing a pretty drastic reduction in bounce rates and it's been a challenge to find the culprit.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/8379b76a-a4eb-4570-8019-62e9b9e470a8.png)
Originally, I thought the issue was with another third-party vendor as it aligns with when they started to collect data.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/25f9577d-f485-470f-8cf6-b0b91ca53211.png)
However, when I asked them they brought my attention to a Klaviyo event that's firing on our site.
Their screenshot:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/8de7074b-3a9a-4e2f-a42b-d0f94d6ce750.png)
I have the Klaviyo form listener event set up on GTM, but this was implemented March 29th.
I am wondering if something changed regarding the form listener script around April 27th?
Thank you,
Jonathan