Exclude products from abandoned cart emails

  • 13 February 2021
  • 28 replies

Userlevel 1
Badge +2


I am wondering if it is possible to exclude certain items from the dynamic table block for the abandoned cart e-mails. Or only include certain items/ collections. These are items that are “in” their cart but I do not want to send them to encourage them to finish checking out. For example I have the cloverly app for offsetting carbon footprint for shipping and I also have an app that I use to have multiple options for products. I don’t want these items showing in the abandoned cart e-mail. Is there a way to go about excluding these?

Thanks so much for any help!






Best answer by retention 15 February 2021, 17:42

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28 replies


@retention this is super useful, is there any way we can add multiple tags in the if statement? 

I tried adding “ or ‘tag2’ “ but that does not work obviously… Or maybe are other product attributes than tags we can use this in this statement like if the product belongs to a collection? I also tried item.product.collection and iten.product.collections but that did not work either.


{% if 'tag1' or ‘tag2’ in item.product.tags %}


{% endif %}


A million thanks in advance!

Are you able to apply this coding to SMS text messages for AC too?
And I am guessing the code works for Browse Abandonment Flows as well?


Please advise.



Userlevel 7
Badge +60

Hey @bill_wishgarden 

So glad to hear it worked for you!