I have a two questions regarding an abandoned cart flow—
(1) My question (which I THINK the answer is yes) is: If I set “Checkout Started zero times since starting this flow” as a “Profile Filter” on the initial “Trigger”, this will be checked before each action?
So, if a user buys after email 1, they WILL NOT receive email 2. OR, do I have to add that same filter (“Checkout Started zero times since starting this flow”) in the “Additional Filters” section of each email action card?
(2) Further to this, I have a “Profile Property Update” action at the beginning and end of each flow—“(Exclude) In Flows BOOL”—so I can identify users currently in a flow. So, If I have a sale email etc., those people do not get this email interrupting their flow. I seem to have a lot of people (too many) in this segment atm so I think there’s a bug, namely: If (1) above is true and the “Profile Filter > “Checkout Started zero times since starting this flow” on the initial trigger is checked prior to each subsequent action, including a Property Update, then if a user has made a purchase during the flow, that last Profile Property Property Update action to remove them from “(Exclude) In Flows” will never trigger, hence they will always be in that segment??
As a note: I did not set this up, we had an agency do it. So this is just confirmation as I make edits. Also, I feel like (2) is probably overkill, and there’s likely a better way to identify people in a flow? Is there a dimension you can add to a segment to check if someone has been in ANY FLOW for the last N days?
