We would like the ability to send emails from a dynamic sender email address, instead of having a fixed from address per flow / campaign.
Our use case is we want to send an email that appears as if it’s coming from a customer profile’s assigned account sales rep’s email address vs. a generic marketing email address.
Ideally we would specify the assigned account sales rep in a custom field of a customer’s profile. And if the custom field is empty, the email would have a generic fallback from email address.
This is how customer.io supports this functionality on their platform:
Create Multiple From Addresses | Customer.io Docs
Hopefully Klaviyo can release similar functionality soon :)
