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I’ve set up a multi step sign up form 1st for email which triggers and welcome discount and 2nd for adding sms and upgrading to a higher discount level. My question is, how do I set it up so they user only gets a flow based on what they have filled in ie if they fill in only email then they get the email welcome flow however if they request SMS the email flow cancels and they get the SMS flow instead.

Is this possible ? Profile filter? or should they just get both since they technically requested both?

Thanks

Hey @kerrib 

Yes, this is possible, you just need to select 2 lists when they submit a form. 

Lets say, the email subscribers go to the “newsletter” list, while the SMS subscribers will go into a different list called “Sms Subscribers”.

Both of these list will each trigger a flow. email flow delivering email discount and the SMS flow delivering SMS discount. 

Yes if they opt-in for both, they get email and sms respectively from each flows and if they select just email, they will only receive email.

I hope this helps and thank you for sharing your question here in the community.

Cheers

Arpit


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