I created the standard Abandoned Cart Flow like this:
When someone Checkout Started.
Flow Filter: Placed order zero times since starting this flow.
Wait 20 Min
Wait 4 hours
E-Mail 2 + with discount code
Wait 22 hours
Now I have the problem that a customer opened E-mail 2 and started checkout again with coupon code but didn't complete. Now he will start again with the flow and will get E-Mail-1. And still he will get E-Mail 3, from entering the flow the 1st time. Is there a way I can have a check if this customer was in the flow already in the past 24 hours to prevent this?
Best answer by retentionView original