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How do I see which member of a team edited or sent a campaign?


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Hi All, 

 

I’m hoping somebody can help, I’m struggling to find what I think is a fairly standard feature… I can’t find anywhere where it says who in the account has edited or sent a campaign? We now have 5 members in the team who are able to setup and edit campaigns for our marketing. Yet when I look, I can’t see who sent a specific one or who made the last edit. 

 

I know you can do this easily on MailChimp and DotDigital, but I just don’t know if I’m being blind. 

 

Can somebody point me in the right direction please?

Best answer by alex.hong

Hi @OliverR,

Welcome to the Community.

Unfortunately, we don't have a feature that logs who has made edits to Campaigns or other templates. You can see in the Email Template Library and in the Campaigns tab when the last edit took place.
 
Email Templates tab:
?name=Screen+Shot+2022-07-27+at+3.13.16+PM.png
 
 
Campaigns tab:
?name=Screen+Shot+2022-07-27+at+3.13.24+PM.png
 
Typically, when an account has multiple users, it's a good idea to have some kind of task assignment (some people like to use a Google doc), that determines who has ownership over certain projects - that can help eliminate confusion and overlapping efforts. With that said, I can see how that may be a useful tool to have directly in the platform. I'd be happy to submit this as product feedback on your behalf so our team may consider implementing an activity log in the future. Our Support team also has access to some data in their backlogs so I would also suggest reaching out to our Support team too.

 

Thank you!
Alex

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8 replies

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • August 5, 2022

Hi @OliverR,

Welcome to the Community.

Unfortunately, we don't have a feature that logs who has made edits to Campaigns or other templates. You can see in the Email Template Library and in the Campaigns tab when the last edit took place.
 
Email Templates tab:
?name=Screen+Shot+2022-07-27+at+3.13.16+PM.png
 
 
Campaigns tab:
?name=Screen+Shot+2022-07-27+at+3.13.24+PM.png
 
Typically, when an account has multiple users, it's a good idea to have some kind of task assignment (some people like to use a Google doc), that determines who has ownership over certain projects - that can help eliminate confusion and overlapping efforts. With that said, I can see how that may be a useful tool to have directly in the platform. I'd be happy to submit this as product feedback on your behalf so our team may consider implementing an activity log in the future. Our Support team also has access to some data in their backlogs so I would also suggest reaching out to our Support team too.

 

Thank you!
Alex


s0lid
Active Contributor III
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  • Active Contributor III
  • 20 replies
  • May 13, 2024

Bumping this up. Is there a way to see the changes history in email campaigns? We need this feature for audits or when there's an incident happened.


Adding to this request as well. It’s fine until it isn’t and need to figure out what happened.


  • Contributor I
  • 2 replies
  • December 17, 2024

Adding to this request as well! We need user logging for numerous reasons.


s0lid
Active Contributor III
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  • Active Contributor III
  • 20 replies
  • December 17, 2024

Hey @Klaviyocommunity can anyone see this thread? Every SaaS needs this feature, especially when managing multiple users.


chloe.strange
Community Manager
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  • Community Manager
  • 425 replies
  • December 20, 2024

Thank you ​@s0lid

This was submitted as a feature request and I just pinged internally for visibility. We appreciate your feedback!

~Chloe


s0lid
Active Contributor III
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  • Active Contributor III
  • 20 replies
  • December 20, 2024
chloe.strange wrote:

Thank you ​@s0lid

This was submitted as a feature request and I just pinged internally for visibility. We appreciate your feedback!

~Chloe

Thank you Chloe! Really appreciate it


Forum|alt.badge.img
  • Contributor I
  • 2 replies
  • December 21, 2024

I agree this is lacking - glad to see it is getting attention!

We add initials behind campaign name to show who “owns” it, and add comment sections within the email (hidden from customers by display logic)  to try and manually document change history - but it’s only good if everyone uses it all of the time )