So what is the “tags” setting in the Trigger split looking for? Tags are used several ways in Shopify such as Product, Customer, Order, etc., but I am looking for this Trigger split to look for a product tag.
I tried making an Abandoned Cart Flow for a specific item, but based on the Performance for that Trigger split, the logic is putting the emails into “No”, when they should be “Yes”.
Welcome to the community
The trigger split allows you to filter based on the data in the event trigger, which in your example is the checkout-started event.
The tags dimension for this event is for the Shopify tag you’ve added manually (or by an app) to each product the customer added during checkout. See the example product below.
For your use case, I suggest creating a trigger split based on the specific product(s) in your checkout event, with the dimension: ‘Items’ contains product name] and type: list (see below).
Hope that helps!
Andy
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