![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/b2edeb0b-47b8-4815-b079-5076a1583881.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/534160d4-8718-4a61-844f-255a6648b680.png)
i set my checkout abandonement flow under the guidance of klaviyo but i found that large number of emails are getting skipped in abandoned cart flow and found no reason. i checked my settings and everything was right. i even asked for klaviyo’s customer service for help but this issue still existed. my setting of flow is as pictured and need a quick help. thanks!