I'm not seeing category dimension in trigger split or conditional split.
I further checked and found that category is not being recorded in user profiles when someone ATC, checkout or places an order.
What should be the best way to go about it? What instructions should I give the developer?
P.S - The website is custom-coded. The flows are metric-triggered.
Hey
Thank you for posting this question here in the community,
You can ask your developer to refer to these articles that explains how to create and pass events into klaviyo and your developers will be able this figure out.
https://developers.klaviyo.com/en/reference/events_api_overview
https://developers.klaviyo.com/en/reference/metrics_api_overview
I hope this helps
Cheers
Arpit
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