Order Confirmation emails Bigcommerce

Hey @Dee LT 

You can find the correct event variable to use by clicking on the email in the flow that you want to include the dynamic event data, next click Configure Content> Edit Content> Preview. You’ll see a popup saying, Choose a recent event to preview with. In the window, you will see a recent event that corresponds with the flow trigger in your use case you would trigger the flow with a shipping event from Shipstation. For example, in an Abandoned Cart flow email, the preview window will show a recent Started Checkout event. To view a specific event variable, click on any line of data to reveal the associated template variable. The variable will appear within a gray box at the bottom of the window. List entries are numbered starting at 0 (not 1, as this information is brought over in an array), and this number does not equal the item quantity. For instance, if {{ event.extra.line_items.0.product.name }} is the variable entry for an image, the 0 indicates that it is the first item in the array.

You will need to copy the variable exactly as it is in the preview to make sure it populates correctly.

Sorry I dont have any event data from Shipstation to mock up exactly but the concept is interchangeable. Hope this helps.