New-ish to the community and wondering if this is the optimal set up for my post-purchase flow. Any help is greatly appreciated! I don’t want people bombarded with emails so here are the factors I considered:
- Weekly emails already include products (we don’t have tons of new ones regularly) and occasional sales
- Shopify is currently sending out a whole bunch of transactional emails: order confirm, shipping, out for delivery and delivered.
- 3 segments: New customer, Ordered at least three times, Ordered at least three times and $value over $500.
If someone places an order 3 times with $value over 500 and gets email C, then comes back 3 months later and orders a 4th time with $value under 500, how do I prevent them from getting email B?
Does this flow ensure each profile only goes through this flow once? I’m worried about someone who comes back and orders “4 times over all time” and gets either email B or C a second time.
Since I wanted to be sure to ask for a review after their package delivered, I added in the “Fulfilled Order” split. (We don’t have any third-party fulfillment, but here seems to be varying descriptions as to what “fullfilled” on Shopify means). Will this ensure I’m asking for review after delivery?
Thank you all in advance!
Best answer by DovView original