Hey fam,
I have a shipping protection upsell that I use for a shopify store. I have noticed that the email flows have been including this as a product and reminding people to come back and buy it from their cart + the product they had in mind.
Is there any way to prevent this from happening? or exclude the protection from this flows?
Thank you in advance,
Sebas.
+59
Hi
Yes, you can use some template logic to exclude items from showing up in your Abandoned Cart Flow messages.
I wrote about this a while back here:
My screenshots are a bit dated on how Klaviyo use to look, but the code should still work. Give it a try and let us know if it works!
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