Hello,
I would like to know from what place Klaviyo extracts the tags used in the filter. Are thesese the same with the tags applied the the order? Or from where exactly? I attached an image for reference.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/9df7024b-6266-4c3d-bb9c-862950a063df.png)
Hello,
I would like to know from what place Klaviyo extracts the tags used in the filter. Are thesese the same with the tags applied the the order? Or from where exactly? I attached an image for reference.
HI
Katherine
HI
Katherine
Hi, Kate!
pulling from my store meaning from the orders, products, or clients tags?
HI
Katherine
Hey
Just wanted to add to what
Thank you! All I wanted to hear is that Klaviyo takes the tags from Shopify orders. If this is true, then this ticket can be closed! :)
hi I had a similar question on this as I was trying to use post purchase flow for previous orders and marked the tag in shopify but I am getting this issue. does anyone know why?
hi I had a similar question on this as I was trying to use post purchase flow for previous orders and marked the tag in shopify but I am getting this issue. does anyone know why?
Hi Suraj, this is most likely because you’re trying to add profiles that don’t have the tag “postpurchase” in it.
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