I am using Klaviyo, its connected to my Shopify store. (Yeslicense)
For some flows, I would like to use a different sending address (Golicences) - I know where I need to modify that and I noticed that it worked when I did a sending test.
Howevr, when I am looking into the Gmail header, I see “via yeslicense.com” or mailed by “send.yeslicense.com” etc.
Question: is it good practice to do that ? Even if it’s working, I am afraid to not follow good practices and having the risk of seeing my reputation affected.
Thanks for your support
Best answer by david.to
Since your Shopify store is using the domain of Yeslicense, there wouldn’t be a way to use a separate Root domain with the account as each Klaviyo account only supports one sending domain per account.
As Julie mentioned above, if your account is already set up with a dedicated sending domain of Yeslicense, using a different domain for sending such as @golicenses.com would cause a misalignment when the email is received by the inbox provider and may not garner the best results in terms of deliverability. The reason for this is that inbox providers would already see your sending subdomain of send.Yeslicense.com almost like a signature in all your emails; when they also see that a different “from” address is listed it would raise suspicions by these inbox providers.
Should you need a separate sending domain of “@golicences.com” we would recommend setting up another Klaviyo account for this brand and setting up a dedicated sending domain under this alternate brand.