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Products are loading the MyShopify address not the site address

  • 31 March 2022
  • 2 replies
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This is something that has only happened recently. Wasn’t an issue before. But then, I have only really started using the Catalog function.

After I send the email, my products, when I click on them take me to a XXXX.myshopify.com/name_of_item instead of taking them to companyshop.com/name_of_item

Is there a setting somewhere which I am not aware of?

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Best answer by alex.hong 1 April 2022, 22:25

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Hi there @Anomac,

Welcome to the Community.

This usually occurs when a catalog and profile for a Shopify store have not been resynced after changes were made. For this, I would recommend reaching out to our great Support Team as they are better suited to go into individual user accounts.

 

Thanks!
Alex

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Thanks so much Alex. Will do !

 

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