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Segmented Flow Not Sending

  • 23 September 2022
  • 1 reply
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Hello,

 

I have set up a segment for customer spend over $500 - this segment has 250+ customers in it.

I was to send a thank you email but can’t seem to begin the flow. I have tried back-populating, changing filters and adding a time delay but nothing works.

 

Any advice? thank you

 

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Best answer by Omar 24 September 2022, 22:32

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Userlevel 6
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Hi @scottyg

Did you make changes to the segment after setting up the flow?

You could try cloning the flow, removing the 0 days delay and backpopulating the new flow.
I advise to also read this article https://help.klaviyo.com/hc/en-us/articles/360003040052-Guide-to-Creating-a-Segment-Triggered-Flow

 

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

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