We have clients who allow for products to have custom add-ons added during checkout. For example, jersey comes with no name or number on the back and customer selects to print a number as well as the player name on the back. That’s a custom option that not every customer selects.
In klaviyo order confirmation email template, how can we be sure to show that using event parameters coming from Magento 2? I’m looking at the preview and going through all the fields but I don’t see the custom event that holds this information. Has anyone done something like this? I know transactional emails are not the bread and butter of Klaviyo features but I’d love some input from anyone who’s done this, especially with Magento 2.