Event pictures and product pictures do not appear in the Emails.

  • 5 February 2023
  • 1 reply

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I cant figure out why i cant se the product og event image in my inbox when i receive an Email.  It looks like this. 


But when i preview and send it, it works perfectly fine? 

Do anyone know what to do? 


Thanks for taking time! 


Best answer by bettermail-Mirko 6 February 2023, 07:59

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Hi @Oliver Rude! Mirko here 😄 

I understand that you're having trouble with pictures not appearing in your Klaviyo emails. Don't worry, As an Email Marketing Specialist, I've got a few suggestions for you to try: 🙌

  1. First, Check that the image URL is correct and accessible.

  2. Also, Make sure that the image is hosted on a reliable and accessible server.

  3. Then, Verify that your email client or ISP isn't blocking the images.

  4. Try using absolute URLs for the images instead of relative URLs.

  5. You can also consider using a third-party image hosting service such as Cloudinary to host your images.

If these steps don't resolve your issue, feel free to reach out for further assistance. I'm always here to help! 💯

I hope this helps resolve your issue! 😄