How do you edit the double opt-in confirmation email?

  • 24 May 2021
  • 3 replies

Badge +3

Hi community, currently when people sign up to receive emails they receive an email asking for them to confirm their subscription. Is there a way to remove the word “test” aswell as editing the email they receive to make it look professional? 



Best answer by Spark Bridge Digital LLC 24 May 2021, 16:07

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3 replies

Userlevel 6
Badge +32



You’ll want to adjust the settings of the list that is associated with that sign-up. I’m assuming the list may be called ‘Test’. You’ll click that list as if you were checking the members inside of it. Then you’ll click ‘Settings’ up at the top.

In settings, you’ll find ‘Opt-in Process’ near the bottom. You’ll move that over to ‘Single Opt-in’ if you want that extra message to stop altogether. Just be careful on list cleaning practices to maintain good deliverability if you turn that off.

If you want to edit that message though, click ‘Subscribe & Preference Pages’ at the top. That is where you can edit how it appears. If you click into those Pages, you can adjust the look, text, colors etc.

Hope that helps!

Userlevel 7
Badge +60

Hello @Chand Patel,

@Spark Bridge Digital LLC is spot on! I would also take a look at the latest comment I made in a similar Community post below that may provide you with some additional resources:

Thanks for being members of our Klaviyo Community!


Badge +3

Hi all, 

Thank you so much for this, really helpful and I’ve managed to get it working!

Much appreciated!