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Klaviyo "delivered" notification email as part of flow with shipstation

  • 26 October 2021
  • 2 replies
  • 246 views

Userlevel 1
Badge +2

Hello everyone,

Our transactional emails look like this,

Klaviyo :

Ordered, Shipped

Shipstation:

Delivered

 

Can Klaviyo take care of the “Delivered” emails so Shipstation can stop sending them?

The solutions I got 7 months ago from Klaviyo seemed to either subscribe to an other software integration (at this point I am collecting apps like pokemons), or to create a flow that would approximately guess when the delivery (that one I can foresee issue with customers already).

I don’t mind continuing our workflow as is. If the Dev team have finally added this great integration ( Shipstation ---->inform Klaviyo the shipment is delivered--->Klaviyo sends a “delivered” email) we will gladly adopt it and use it.

Thank you very much for any answers

 

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Best answer by stephen.trumble 27 October 2021, 11:38

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2 replies

Userlevel 1
Badge +2

Thank you for the quick reply!

I will stay tuned for this functionality.

A thousand thanks!

Userlevel 6
Badge +50

Hey @salamiadil 

Thank you so much for coming to the Klaviyo Community for help with this!

At this time ShipStation does not have a “Delivered” metric that is sent to Klaviyo, so the advice you were give before still remains. You would either need to use another third part app or create the flow the mentioned in your post to create a “Delivered” email. I will mark this post for future review, so if this feature become available in the future I will update this thread!

Thank you so much for being part of the Klaviyo Community!

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