Solved

Can't add Klaviyo Review on my shopify store

  • 6 July 2023
  • 4 replies
  • 105 views

Badge +1

Hi, 

I tried a few times to add the new Klaviyo app on Shopify store, but kept failing with an error message attached...Does anyone know how this issue to be solved? 

 

icon

Best answer by Brian Turcotte 6 July 2023, 20:42

View original

4 replies

Userlevel 7
Badge +35

Hi @JC12345!

I would recommend contacting support for this topic since it’s likely an account-specific issue:

 

Best,

Brian

Hi there, 

 

 

I’m finding that when I have done the integration for the Klaviyo widget, even though I have been following the correct process through the default products page. The widget is only showing on one page.

 

Please help

Userlevel 7
Badge +35

Hi @RM124!

May I ask if you are using a Shopify vintage or 2.0 theme?

 

The directions differ slightly and may result in the issue you’re experiencing:

 

Best,

Brian

Hi there

 

I am using Dawn 11.0 theme… is this vintage?

 

please let me know

Reply