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Can't add Klaviyo Review on my shopify store


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Hi, 

I tried a few times to add the new Klaviyo app on Shopify store, but kept failing with an error message attached...Does anyone know how this issue to be solved? 

 

Best answer by Brian Turcotte

Hi @JC12345!

I would recommend contacting support for this topic since it’s likely an account-specific issue:

 

Best,

Brian

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6 replies

Brian Turcotte
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Hi @JC12345!

I would recommend contacting support for this topic since it’s likely an account-specific issue:

 

Best,

Brian


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  • Contributor I
  • 2 replies
  • October 23, 2023

Hi there, 

 

 

I’m finding that when I have done the integration for the Klaviyo widget, even though I have been following the correct process through the default products page. The widget is only showing on one page.

 

Please help


Brian Turcotte
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Hi @RM124!

May I ask if you are using a Shopify vintage or 2.0 theme?

 

The directions differ slightly and may result in the issue you’re experiencing:

 

Best,

Brian


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  • Contributor I
  • 2 replies
  • October 24, 2023

Hi there

 

I am using Dawn 11.0 theme… is this vintage?

 

please let me know


  • Contributor II
  • 4 replies
  • August 5, 2024
RM124 wrote:

Hi there, 

 

 

I’m finding that when I have done the integration for the Klaviyo widget, even though I have been following the correct process through the default products page. The widget is only showing on one page.

 

Please help

I have the same problem and have reached out to support. Were you able to find a solution?


  • Contributor II
  • 4 replies
  • August 19, 2024

I ended up modifying the code myself to get it to work.