Hi,
I tried a few times to add the new Klaviyo app on Shopify store, but kept failing with an error message attached...Does anyone know how this issue to be solved?
Best answer by Brian Turcotte
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Userlevel 7
+36
Hi
I would recommend contacting support for this topic since it’s likely an account-specific issue:
Best,
Brian
Hi there,
I’m finding that when I have done the integration for the Klaviyo widget, even though I have been following the correct process through the default products page. The widget is only showing on one page.
Please help
Userlevel 7
+36
Hi
May I ask if you are using a Shopify vintage or 2.0 theme?
The directions differ slightly and may result in the issue you’re experiencing:
- Learn how to install reviews widgets on a Shopify 2.0 theme.
- Learn how to install reviews widgets on a Shopify vintage theme.
Best,
Brian
Hi there
I am using Dawn 11.0 theme… is this vintage?
please let me know
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