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Facebook Lead Generation Delay

  • June 2, 2021
  • 1 reply
  • 268 views

Hello, I was wondering how long on average the sync delay is from Facebook Instant Form submission > into Klaviyo? We are currently experiencing 1hr+ delays.

Best answer by David To

Hello @rcasas,

Thanks for sharing your question with the Klaviyo Community!

Klaviyo actually has documented how often Klaviyo built integrations sync from the How Often Integrations Sync article. The integration between Klaviyo and Facebook syncs hourly. 

If you are having trouble with your Facebook integration, @Jessie Sigler has a number of wonderful Community posts on this topic which you can find below:

Hope this helps!

David

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David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
  • Answer
  • June 2, 2021

Hello @rcasas,

Thanks for sharing your question with the Klaviyo Community!

Klaviyo actually has documented how often Klaviyo built integrations sync from the How Often Integrations Sync article. The integration between Klaviyo and Facebook syncs hourly. 

If you are having trouble with your Facebook integration, @Jessie Sigler has a number of wonderful Community posts on this topic which you can find below:

Hope this helps!

David