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I am trying to switch from using shopify to shift4, however, my sign up forms and emails are not being triggered. What do I need to do to get it to work? I have already integrated Shift4 with klaviyo. I have also disabled my shopify integration.
Best answer by Brian Turcotte
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+36
Hi
When you say your signup forms are not being triggered, what do you mean by that exactly? Are the appearing on the site, but nothing happens when someone submits the form? Or are they not appearing at all?
- Brian
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There are not appearing at all.
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Hi
May I ask if you can confirm that you added the Klaviyo onsite tracking per the Help Center article here?
This is what enables Klaviyo forms to load on your site.
- Brian
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
