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Klaviyo Reviews

  • 16 August 2023
  • 4 replies
  • 111 views

I have my reviews flow set up. when I test the flow and click a star to review, I get an invalid link. I see the area in the template to edit the link address, but I am not sure what to put there. Any help would be appreciated :)

I’ve also made my Review Submissions form, how do my customers get to that?

4 replies

Userlevel 7
Badge +36

Hi @albail22!

I’m going to check on this with the Reviews team and I’ll update the thread ASAP!

 

Best,

Brian

 

Badge

This happen to us as well 
We got a reply and they said it’s because of the star link address
{{ event.review_link }}?rating=1

But I still not know what to replace in this review link

Badge

I have my reviews flow set up. when I test the flow and click a star to review, I get an invalid link. I see the area in the template to edit the link address, but I am not sure what to put there. Any help would be appreciated :)

I’ve also made my Review Submissions form, how do my customers get to that?

Oh hey - it could be because of your flow trigger. Flow trigger should only be set to Ready to Review
 

When my customers (or myself) press either of the stars on the flow mail that comes we are all sent to a new page that only shows gray. The url to the page is “reviews.klaviyo.com”
I checked the link in the star icon.

It says: {{ event.review_link }}?rating=5

 

Anything I can do about this, or is it possibly a bug?

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