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No ratings despite having a review

  • 12 July 2024
  • 2 replies
  • 23 views

UPDATE: It updated after about 10 minutes. 

Hi,

I’ve recently installed Klaviyo Reviews on my site but despite having reviews added to products by verified buyers, the star rating is still 0. 

https://shopannieg.com.au/products/cha-cha-linen-lounge-set

Is this a bug? If so when can this be fixed?

 

2 replies

Userlevel 7
Badge +60

Hi there @jayburger,

 

Happy to hear that it successfully updated after 10 minutes!

 

Thanks for participating in the Community!

-Taylor

Hi I’m currently having the same issue. Two reviews for a product but the product is showing up as having 0 reviews. Please help!

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