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Out of Stock status of product in Wix is not pulled in Klaviyo

  • 24 July 2024
  • 1 reply
  • 18 views

Hi, I am brand new to Klaviyo and recently integrated Klaviyo with my Wix ecommerce website. I noticed that some of the products that are OUT OF STOCK in Wix were imported into Klaviyo as Published. 

I am in the process of creating a Browse Abandonment Flow in Klaviyo and I’m using a Product Feed in the email template for the flow. Klaviyo is pulling products that it has given a “Published” status to, even though they are Out of Stock in Wix. 

 

How can I fix this? Thanks. 

1 reply

Userlevel 5
Badge +26

Hello @Preetimehta You will have to check if the Import is finished or not and the sync is working properly.

You can refer to these two documents to check this:

https://help.klaviyo.com/hc/en-us/articles/6202669053723

https://help.klaviyo.com/hc/en-us/articles/6202715127579

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