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Prestashop Integration

  • September 25, 2024
  • 6 replies
  • 26 views

Forum|alt.badge.img+2
  • Problem Solver I
  • 15 replies

Hi, I have done EVERYTHING that the guides indicate, but I cannot get the "Sign-up forms" to display on my site.
I have checked all the parameters and nothing.

PrestaShop: 8.1.7

PHP: 8.0.30

 

Any ideas?

Best answer by Maxbuzz

Hello @pttk I don’t see the onsite js for Klaviyo on your website. The form won’t work until the onsite js is added to your website.

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6 replies

Forum|alt.badge.img+31
  • Partner
  • 252 replies
  • September 26, 2024

Hello @pttk  Could you please share more information like how you have set it up and what error do you see on the website?


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • September 26, 2024

I configured the tienda.infotecnologia.com site according to the instructions, everything has been checked and the integration simply does not work.


Forum|alt.badge.img+31
  • Partner
  • 252 replies
  • Answer
  • September 26, 2024

Hello @pttk I don’t see the onsite js for Klaviyo on your website. The form won’t work until the onsite js is added to your website.


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • September 26, 2024

But I added the code through the Klaviyo platform itself, it's one click. Now I don't know if I did it.
But WHERE should I add it manually? I use Prestashop 8.1

Thank you


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • September 26, 2024

 


Forum|alt.badge.img+2
  • Author
  • Problem Solver I
  • 15 replies
  • September 26, 2024

OK, I add code in Index.php >

echo '<script async type="text/javascript" src="https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=XXXXXX"></script>';

Thank