Hi Klaviyo Community,
I need to reset products synced in Klaviyo from Prestashop 8 to make a fresh and clean sync.
Content > Products > Items.
The issue comes from first product sync using a development site & domain, then, the product image in klaviyo is broke because is calling old & removed development site…
I think a good way to solve is doing a reset in klaviyo, but i dont how… or other ways to achieve that are welcome.
Thanks.
David.
Best answer by deepvyas
View originalI tried to remove integration from klaviyo and module from Prestashop to reinstall it. But nothing happens, products in klaviyo are freeze linked to our old development site…
I need to delete all content > products in klaviyo, how can I do it?
Thanks!
David.
+36
Hi
For this issue, I would recommend reaching out to Support as it may require account-level information.
Best,
Brian
+1
Hi David,
Please check thread once If could be helpful
Good Day
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