Someone can help me ? The tab where people can review the product individually (Product Reviews) does not appear on the products I recently added to my store. Only appears on older products.
Best answer by chloe.strange
View originalSomeone can help me ? The tab where people can review the product individually (Product Reviews) does not appear on the products I recently added to my store. Only appears on older products.
Best answer by chloe.strange
View originalHi
Thanks for reaching out, it sounds like it could be a misconnection between the account - Review feature.
In order to refresh the setting, navigate to the integration backend > Setting > Apps and Sales channel to Uninstall Klaviyo Review and reinstall by following the guide once more: https://help.klaviyo.com/hc/en-us/articles/16318891028635. Once you have followed the step to remove the integration and reset it please test once more to see if the issue persists. Let me know if you are still seeing the issue.
~Chloe
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.