Hey Kellen, great question! I can’t think of a way to ensure that only one item does not show in the Replenishment Reminder email, but there is a way to ensure that a Replenishment Reminder email does not send to customers who had that free item in that specific order.

Option 1: Seeing as the Replenishment Reminder flow is triggered by ‘Placed Order’, and ‘Ordered Product’ is a separate event triggered seconds after ‘Placed Order’, I would think that adding an Additional Filter to the Replenishment Reminder email would do the trick.

The filter setup would be ‘What someone has done or not done’ → ‘Ordered Product’ → where ‘Variant Name’ equals wVariant Name] → ‘Zero times’ → ‘Since starting this flow’. Here’s a screenshot if you’re more visual like me. This would prevent sending customers from receiving a replenishment reminder email for that one order entirely.

Option 2: An easier way could be utilizing Shopify by deselecting ‘Continue selling when out of stock’ for that specific variant and setting the inventory for that variant to 0. I don’t believe that it would prevent the item from populating in the Replenishment Reminder flow, but it does prevent customers from purchasing that variant again.

Hopefully this helps and works! 

Thanks for this great answer, @DanJacobs! Love how thorough this is. Thanks so much for contributing to the Community with both options. 

Thank you @cassy.lee, and you’re very welcome! This new forum is awesome.