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Reviews anchor link not working

  • 9 December 2023
  • 3 replies
  • 56 views

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Hi all, 

 

I’m trying to use the anchor link provided in this guide: 

https://help.klaviyo.com/hc/en-us/articles/115002779391#link-customers-to-the-review-area-on-a-page4

 

I have added this to my custom HTML in shopify on the product page:

However, when i click the product page link, it does not take me down to this area, does anyone know why? How could I get this to work? Thanks!

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Best answer by Brian Turcotte 25 January 2024, 19:03

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Userlevel 7
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Hi @deviant!

I’m going to check on this with the Reviews team and I’ll update the thread ASAP!

Best,

Brian

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Hey @Brian Turcotte di the reviews team come back with anything yet mate? Cheers!

Userlevel 7
Badge +36

Hi @deviant!

My apologies for the delay here. I’ve been informed that this has been fixed, is the issue still occurring on your end?

Best,

Brian

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