We’ve used the flow to request product reviews from customers after they purchased but they are not showing up as verified purchases when the review is published in Shopify or in the CSV. Does anyone know what I can do to check for user error on my part, and hopefully resolve the issue for future ratings and reviews? Thank you!
Userlevel 7
+36
Hi
Are you using the default request reviews flow, or have you adjusted it at all?
Best,
Brian
I edited the flow email formatting and info around the dynamic table that shows the items the customer should review. I didn’t edit this table.
Thanks!
Userlevel 7
+36
Hi
I’ll check on this with the Reviews team and get back to you ASAP!
- Brian
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