Salesforce Sales Cloud integration

Question

Hello,

We’re looking to streamline our customer data. We’re using Salesforce Sales Cloud as our CRM. Previously, we used Mailchimp as our automation app, that synced all campaign data to leads or contacts in Salesforce. We’re looking for a similar solution for Klaviyo, where our sales team can access the activity feed, seen in Klaviyo in Salesforce and see campaign data and web activity.

Is there anyone that found an integration, workaround or maybe used a CDP platform to create this soltuion?

Thanks!

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Best answer by Brian Turcotte 14 December 2023, 21:55

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Brian Turcotte · Accepted Answer

Hi @sanderk!Have you seen our Help Center article on the Klaviyo <> Salesforce Commerce Cloud integration? There’s a lot of info there about what kind of data is synced between the platforms.Best,Brian

BBorseth · Answer

Hi@sanderk!Have you seen our Help Center article on the Klaviyo <> Salesforce Commerce Cloud integration? There’s a lot of info there about what kind of data is synced between the platforms.Best,BrianThat doesn’t answer the question at all as that is about Salesforce Commerce Cloud, not Sales Cloud. I totallyagree with @sanderkthat it would be great to be able to see the activity timeline and campaigns data that is held in Klaviyo in the activity timeline within Salesforce Sales Cloud. To say that the question is answered is simply not true.@sanderkI am keen to know if youhave found a working solution by now.

Salesforce Sales Cloud integration

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