Skip to main content
Solved

Shop Currently unavailable


Forum|alt.badge.img+4
  • Contributor I
  • 1 reply

Hiya,
Trying to integrate with a shopify store but keep getting the error that the shop is unavilable. Anyone know why this might be?

Best answer by David To

Hello @CamFD,

Thanks for sharing your question with the Klaviyo Community!

When you’re trying to integrate your Shopify store with Klaviyo and are receiving an error message saying your shop is unavailable, this is typically caused by entering an incorrect Shopify URL. This can happen if the URL structure wasn’t correct or if there were any typos when spelling out the URL. A leading or trailing space at the beginning or end of the URL may cause this issue as well. 

My colleague @Dov, also had a great comment recently and resource on how to verify your shop URL in the Community post below:

I hope this helps! 

David

View original
Did this topic or the replies in the thread help you find an answer to your question?

4 replies

David To
Klaviyo Employee
Forum|alt.badge.img+60
  • Klaviyo Employee
  • 2456 replies
  • Answer
  • August 20, 2021

Hello @CamFD,

Thanks for sharing your question with the Klaviyo Community!

When you’re trying to integrate your Shopify store with Klaviyo and are receiving an error message saying your shop is unavailable, this is typically caused by entering an incorrect Shopify URL. This can happen if the URL structure wasn’t correct or if there were any typos when spelling out the URL. A leading or trailing space at the beginning or end of the URL may cause this issue as well. 

My colleague @Dov, also had a great comment recently and resource on how to verify your shop URL in the Community post below:

I hope this helps! 

David


Forum|alt.badge.img+4
  • Author
  • Contributor I
  • 1 reply
  • August 23, 2021

Hi David! Thanks for the reply  - that was the issue :)


  • Contributor I
  • 1 reply
  • December 2, 2024

Hi I’m having this issue however it’s not any spelling error with my url.

 

My website was password protected and i’ve removed this and still having this issue


chloe.strange
Community Manager
Forum|alt.badge.img+41
  • Community Manager
  • 425 replies
  • December 26, 2024

Hi @src, 

Is this still an issue? This article is helpful in identifying URL issues on this topic. Hope this helps! 

~Chloe